An air mattress should feel supportive with a little give - not hard like a board and not soft enough for your hips to sink. Start with a supportive, level feel with a little give, let the mattress settle, then add or release a small amount of air based on the sleeper and the room temperature.
Safe setup first
Do not sit or lie on an air mattress while it is inflating or deflating. Use the mattress only after inflation is complete and the pump has been switched off. Follow your product manual for all pump and charging instructions.
What Does the Right Firmness Feel Like?
The best setting supports the body evenly while still allowing a small amount of cushioning at the shoulders and hips. When the guest lies down, the sleeping surface should feel level and supportive without deep sinking through the middle.
A quick comfort check
- Too firm: the surface feels rigid or puts pressure on shoulders and hips.
- Too soft: the sleeper feels low in the middle or close to the floor.
- Just right: the surface feels stable, level, and comfortable to turn on.

How to Adjust an Air Mattress Without Overinflating
- Fully unfold the mattress. Make sure it sits flat on a clean, clear surface.
- Inflate to a supportive starting point. Keep everyone off the mattress while the pump is running.
- Switch the pump off. Only then should the sleeper test the feel.
- Adjust in small amounts. Add a little air for more support or release a little air for more cushioning.
- Check again before bedtime. This is especially useful when preparing a guest bed in advance.

Why a New Air Mattress May Feel Softer Later
During the first few uses, new PVC material can settle and stretch slightly. Temperature changes can also affect how firm the mattress feels. This does not automatically mean there is a leak. Let the mattress settle, then add a small amount of air if it needs more support.
If the mattress repeatedly loses firmness after adjustment, inspect the surface, seams, valve area, and pump area before the next use. Keep the mattress away from sharp objects, heat sources, and rough furniture edges.
Set Firmness for Your Guest, Not Just the Room
A lighter sleeper may prefer a slightly softer feel, while a larger adult may prefer more support. The goal is not to make the mattress as hard as possible. A guest should be able to change position comfortably without feeling unsupported.
For one sleeper in a smaller room, the JUITOY Twin Air Mattress is a compact option. For one or two guests who need more sleeping room, consider the JUITOY Queen Air Mattress. See our Twin vs. Queen guide for the size comparison.
Common Firmness Mistakes to Avoid
Frequently Asked Questions
Set up a better guest bed
Choose a size that gives your guest room to rest
Compare JUITOY Twin and Queen air mattresses to find the right fit for your room and overnight guests.
Compare Twin and Queen Sizes